NC State University
SACS Document Index
McKimmon Center for Extension and Continuing Education

Office of Professional Development
Document in PDF format
Facilities Engineering Management Pre- and Post-Test Summaries

Document is a Pre/Post Test for the "Facilities Engineering Management Program" as well as the evaluation form with summary comments

For more information:
Mr. Chip Futrell
McKimmon Ctr. For Extension & Cont.
Educ. -- Off. Of Professional Development
147 McKimmon Center, Box 7401
919.515.8179
chip_futrell@ncsu.edu
Office of Professional Development
Document in PDF format
Facilities Engineering Management Program Survey

Document is an electronic survey sent to individuals who have completed the "Facilities Engineering Management Program." Questions include inquiries about improved job performance, financial benefits realized by the respondent's organization, etc.

For more information:
Mr. Chip Futrell
McKimmon Ctr. For Extension & Cont.
Educ. -- Off. Of Professional Development
147 McKimmon Center, Box 7401
919.515.8179
chip_futrell@ncsu.edu
Computer Training Unit
Documents in PDF format
Evaluation Form
Online Question Form
Sample Class Questionnaires
Testimonials

A rich set of instruments designed to allow prospective clients to self-assess the appropriateness of a particular training program to meet their own needs. In addition, other survey instruments (both hard copy and electronic) provide end-of- course evaluations. A Web-based marketing survey allows Unit to assess effectiveness of marketing efforts. Also included are "testimonials" from past clients -- testimonials available on Unit's WebSite.

For more information:
Ms. Betty Gardner
Manager, Computer Training Unit
McKimmon Ctr. For Ext. & Cont. Educ.
219 McKimmon Ctr., Box 7401
919.515.9094
betty_l_gardner@ncsu.edu
Office of Professional Development
Documents in PDF format
Pre- and Post-Assessment Test
Evaluation Form
Supervisors' Management School (Advisory Board and Class Materials)
Pre- and Post-Test (Electricity for Non-Electricians)
Post Review of OPD Services

A set of instruments including traditional end-of-course evaluation forms, pre- and post-tests for selected programs, a roster of a national advisory board (which includes an assessment committee), and a variety of other documents which demonstrate Unit's diversified commitment to assessing all aspects of its activities.

For more information:
Mr. Judson "Jud" Hair
Director, Cont. & Professional Education
McKimmon Ctr. For Ext. & Cont. Educ.
218 McKimmon Ctr., Box 7401
919.515.8191
jud_hair@ncsu.edu
Client Relations
Document in PDF format
Client Satisfaction Index (CSI) Forms

Three survey instruments designed to elicit customer feedback on the quality of service provided by Continuing Education staff, by Conference Support Services, and by the catering services.

For more information:
Ms. Valerie G. Jones
Admin. Manager, Client Relations
McKimmon Ctr. For Ext. & Cont. Educ.
147B McKimmon Ctr., Box 7401
919.515.2277
valerie_jones@ncsu.edu
Encore Program
Documents in PDF format
Course and Instructor Evaluation Forms
Encore Member Surveys
Evaluation Summary

Examples of surveys conducted throughout the history of the Encore Program. Some surveys conducted in face-to-face interviews (results tabulated and included), others via printed instruments. Program is member-driven and highly dependent upon volunteerism; consequently, member feedback is valued and often sought-after.

For more information:
Ms. Tricia Inlow
Interim Director, Encore Center
McKimmon Ctr. For Ext. & Cont. Educ.
225 McKimmon Ctr., Box 7401
919.515.8971
trish_inlow@ncsu.edu
"Connecting In North Carolina" Faculty Development Tour
Documents in PDF format
Daily Evaluation Forms
Overall Tour Evaluation
Overall Tour Evaluation (Summary)
Post-Tour Participant Feedback
Post-Tour Reactions (Request for Feedback)


Examples of evaluation forms completed by program participants after each stop on week-long tour of the State. Also included are evaluation instruments completed by hosts at sites visited by the group. An overall evaluation completed by the participants at the week's end is included, as well as a survey which was completed by participants several years after their tour -- designed to gather information on long-term impacts of the experience.

For more information:
Ms. Alice S. Warren
Assoc. to the Asst. Vice Chancellor
McKimmon Ctr. For Ext. & Cont. Educ.
227 McKimmon Ctr., Box 7401
919.515.8929
alice_warren@ncsu.edu

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